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1.0
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We are a commercial Cabinet shop. We do cabinets for the medical industry. They have been bought out by an investment Co. Out of all our suppliers they have yearly increases on materials,and by far are the most expensive. Having a Two million dollar shop I find it...
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#1809196 Review #1809196 is a subjective opinion of poster.
Location
Wolfeboro, New Hampshire
1.0
Details
We started using the Wilsonart 1730/1731 glue back in 2012. We had no problems with those projects. Last year we started receiving calls from clients about jobs from 2014 delaminating. Wilsonart and Wurth Wood are of course not accepting any blame. I have had other...
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2 comments
Donise
#1671594

We are also having problems with the delamination with jobs done 2+ years ago.

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ID
#1170085 Review #1170085 is a subjective opinion of poster.
Product
Wilsonart Adhesive
Reason of review
Bad quality
Loss
$25000
Preferred solution
Full refund
wilsonarts a joke. Bought their summer carnival countertop. When we got it where the cut for the corner was made a the elbow looked like two different products spliced together not a match. Talked with the salesman from Wilsonart. He tried to tell me that was what it...
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ID
#980073 Review #980073 is a subjective opinion of poster.
Product
Wilsonart Summer Carnival Countertop
Reason of review
Not as described/ advertised

Wilsonart - Review in Building Products category from Arden, North Carolina

1.0
Details
Wilsonart is the sorriest place to work they make u work with crazy temporarys that are crazy the last one I worked with talked about sucidie and killing his self every day until I was sick of it I told the forming but he done nothing he just babie them it indeed getting me fired After 18 years it meant nothing to them I was supposed to get 11hours vacation and never seen it the guy pulled a knife on me and they acted like it was my fault they had me fired me before I even got to tell my side of the story that Susan Thompson is the devile no one in pressing took up for me they acted scared to death the window crew is a joke I hope they halftime to pad lock the door all they make is junk i made it for 18 years it gets cheper everyday they suck I wouldn't recommend wilsonart to a dog there sorry temporary has more rights than a 18 year employee all of management is scared to death all they make is REJECTS they suck believe me especially Susan tompson and she couldn't even work on the floor she is satan
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ID
#894977 Review #894977 is a subjective opinion of poster.
Location
Arden, North Carolina
My wife and I are very disappointed that Wilsonart no longer makes their 7'' plank laminate flooring. We had the Watermark Maple laminate installed in our kitchen over ten years ago and it looks as good as the day it was installed! Not a scratch on it. Fantastic floor...
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2 comments
Anonymous
#1199422

DON'T get Lamett flooring.

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ID
#523416 Review #523416 is a subjective opinion of poster.
Location
Camden, New Jersey
very disappointed when I called your complaint dept. at least 2 years ago. Rude woman said our warrantee ran out 2 days before I called, (how convienent). She told me it would cost $835 to repair, use our material of where they cut out for Farmer sink, $35 for glue,...
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ID
#505902 Review #505902 is a subjective opinion of poster.
Location
Genoa, Illinois
Loss
$850

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Wilsonart - I call it extortion

On august 28 2013 I placed an order with my local Home Depot here in wyoming for a counter top from WILSONART the manager of Home Depot had the sales person from WILSONART on the phone for 40 minutes making sure we got the order right(I ordered a brushed copper sheet 10 ft by 4 ft) I payed for it right then and was told it would be 3 weeks well in those 3 weeks the house is finished ready to put on the market but no counter top so after calling home depot they found out that WILSONART was not going to ship the sheet out unless i payed them $280.00 for shipping the sheet was only $320.00 no were was it ever said it was going to cast anything for shipping and if they were going to charge they should have let me know up front not wait till I'm about to list the home so after 5 days on the phone with about everyone at WILSONART they are going to ship it BUT its going to be 10 more business days and I still don't know haw much shipping is.I call thet EXTORTION FROM WILSONART
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ID
#448846 Review #448846 is a subjective opinion of poster.
Location
Rock Springs, Wyoming
Loss
$280

Wilsonart - Arborite employer

Please help us we dont have any management qualifide.we ask them a favor and they always say non because SAL is afraide of the american. we want the 10hower and he refuse without any reason.4 days of 10 hrs give you maybe 2 more pressing per week,they alredy give that to serten departement,but he doesnt give it to the production guy.that cost them noting excep satisfaction of the employer to have friday night off .at least he soud try it for the summer, please help us because we never see him on the floor.we cant tell you a lot of thing sal and is teams does not correct the way they treet the emploiyer
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ID
#421584 Review #421584 is a subjective opinion of poster.
Location
Montreal, Quebec
Our contractors put WilsonArt laminate on ALL of our custom cabinetry. 3 Weeks after occupancy, it began peeling back with no rhyme or reason. Our contractors happily replaced it. Weeks later, it began happening again. The contractor AND supplier came in to inspect if...
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1 comment
Anonymous
#500320

Im surprised to hear this-Ive been in the business 20 yrs. and never had a problem with laminate tops-without there being a manuf.

problem and most of the time the problem woud make itself apparent immediately, during installation at the latest.

In my experience we have only seen installation related problems or adhesive failure - very little goes wrong with laminate. Wilsonart definitely one of the best suppliers out there.

ID
#321307 Review #321307 is a subjective opinion of poster.
Location
Calgary, Alberta

WilsonArt Laminate Flooring Bad Quality

We bought the top of the line commercial flooring made by WilsonArt for a high end dermatology office/spa. We were told that this is the most resistant material and that it would withstand all sorts of damage and not get scratched or dented. Supposedly, this flooring is much better than real harwood floor and should last much longer. The office is very well-kept and we are meticulous with cleanliness. There are no pets, rarely children and no food is allowed. Even tiny amounts of water damaged the floor, like slight splashing from washing hands or dampness from rain. We had it installed in June 2009 and we have had to replace the flooring once already from water damage, costing us over $10,000. Now it is damaged again. The first time there was more water, but the second time, we couldn't even locate the source of the water leakage; there was no rain, no spilled drinks, no splashing from hand washing. True, it has no dents and scratches, but the edges of the planks are all warped and we are needing to replace it for a second time. We have three other floors that we installed floors and thankfully, we installed high end real hardwood floors. These floors have been a much better purchase and we are very happy with them. Now that it is damaged again, we are considering replacing the entire floor with a different material. We will never buy WilsonArt again.
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4 comments
Anonymous
#1040599

I had a similar problem, my central air unit froze up and when the ice melted the water migrated under the flooring and the insurance paid to replace it, but since I had another prior claim from items stolen from my car the same year my homeowners insurance was cancelled and had to get high risk insurance for 5 years that increased my premium by $1500 per year. Then several years later I had a small roof leak that wasn't detected because it ran inside and exterior wall and the first moment I noticed any water was when I stepped on the flooring and water squirted up from the sides.

This time it's out of pocket.

My advice is never put this stuff anywhere near plumbing or on a basement or a slab foundation. He can hide water leaks and cause you massive grief.

Blondell
#854345

We had Wilsonart watermark maple laminate flooring installed in our kitchen in 2002. We did have one warranty issue with separation around a heating vent in the floor that was repaired but separated again a year or so later.

As it was in a hallway area we just live with it. However, the floor has worn like iron.

No scratches, dents-nothing. I wish they still made it (can't find it anywhere so am assuming it's discontinued) We are considering putting Coretec Plus vinyl laminate in our living room but would like to read some reviews first as this is a newer product.

Anonymous
#346744

Lowes offered to replace my bad Pergo floor but there is a caviat. They never did a moisture test when it was originally installed.

Now they are offering to replace it at 1/3 of the cost. This sounds fishy to me.In the installation instructions, Pergo clearly states that there should be a moisture test performed when installing on a concrete slab such as was done in my home. However their subcontractor never did this.

Lowes is telling me that that was how it was done in 2005. What a bunch of *** - sounds like they are trying to wriggle out of their mistake.This will cost me another $1400 after spending $4000 already.I'm not sure if I want them ever to do any other work on my home.

Anonymous
#272515

Don't buy Pergo! I did and had it installed by Lowes (their "factory authorized subcontractor") in my hallway, kitchen and powder room.

From day one, I had issues with transition strips and moldings coming loose -all were replaced numerous times at additional cost to me for material.This one has a 35 year warranty but in just 5 years the flooring has warped, corners are cracking, sections of laminate are peeling, and the boards are loosing color - every joint of this floor moves when you walk on it. If you are barefoot your feet will be pinched by the loose planks. Pergo won't honor their warranty because I have a slab foundation. But this is the product that Lowes recommended and it is endorsed by Pergo for installation over concrete!

I am stuck with pieces of junk instead of the beautiful floor that Pergo & Lowes promised. See Pergo's website and the great dane running across the flooring -it is a pack of lies. This floor won't hold up so save your money.

I'm out over $4400 and the floor looks terrible! It will never be functional.

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ID
#222133 Review #222133 is a subjective opinion of poster.
Location
San Jose, California
One week within installation of the floor, after we first washed it the floor began to delaminate. We notified the dealer and after nearly 3 months of working with the dealer, distributor and a factory rep they have refused to honor the warantee because they claim...
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1 comment
Anonymous
#96860

I have the same problem with Wilsoart they like to use your pets as a way out of there warranty.

My Wlisonart flooring is buckling at the seams in many place in the house.

Wilsonart had there Installation contractor come out to take up a sample of my Laminate flooring for testing.

So I pick a spot under the table in the middle of the living room. It has a 2" clearance from floor to bottom shelve( no way pets can crawl under it.)

Well you can guess the out come from Wilsonart Testing 1.) The pets have caused all the problems and 2.) Not enough glue in the seams.

The patched floor looks like JUNK in the middle of the living Room and it is a safety concern with raised and sharp edges. I had a handicap 13 years and 8 month grand daughter to worry about with the raised sharp edges.

I have notified Wilsonart of the problem but got no Response from anyone.

ID
#152056 Review #152056 is a subjective opinion of poster.
Location
Yakima, Washington
Loss
$15

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