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1.0
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We started using the Wilsonart 1730/1731 glue back in 2012. We had no problems with those projects. Last year we started receiving calls from clients about jobs from 2014 delaminating. Wilsonart and Wurth Wood are of course not accepting any blame. I have had other...
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2 comments
SpuriousSeaSnake
#1671594

We are also having problems with the delamination with jobs done 2+ years ago.

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Review
#1170085 Review #1170085 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$25000
Preferred solution
Full refund
wilsonarts a joke. Bought their summer carnival countertop. When we got it where the cut for the corner was made a the elbow looked like two different products spliced together not a match. Talked with the salesman from Wilsonart. He tried to tell me that was what it...
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#980073 Review #980073 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
Wilsonart is the sorriest place to work they make u work with crazy temporarys that are crazy the last one I worked with talked about sucidie and killing his self every day until I was sick of it I told the forming but he done nothing he just babie them it indeed...
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Review
#894977 Review #894977 is a subjective opinion of poster.
My wife and I are very disappointed that Wilsonart no longer makes their 7'' plank laminate flooring. We had the Watermark Maple laminate installed in our kitchen over ten years ago and it looks as good as the day it was installed! Not a scratch on it. Fantastic floor...
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2 comments
Anonymous
#1199422

DON'T get Lamett flooring.

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Review
#523416 Review #523416 is a subjective opinion of poster.
very disappointed when I called your complaint dept. at least 2 years ago. Rude woman said our warrantee ran out 2 days before I called, (how convienent). She told me it would cost $835 to repair, use our material of where they cut out for Farmer sink, $35 for glue,...
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Review
#505902 Review #505902 is a subjective opinion of poster.
Loss
$850
On august 28 2013 I placed an order with my local Home Depot here in wyoming for a counter top from WILSONART the manager of Home Depot had the sales person from WILSONART on the phone for 40 minutes making sure we got the order right(I ordered a brushed copper sheet...
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Review
#448846 Review #448846 is a subjective opinion of poster.
Loss
$280
Please help us we dont have any management qualifide.we ask them a favor and they always say non because SAL is afraide of the american. we want the 10hower and he refuse without any reason.4 days of 10 hrs give you maybe 2 more pressing per week,they alredy give that...
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Review
#421584 Review #421584 is a subjective opinion of poster.
Our contractors put WilsonArt laminate on ALL of our custom cabinetry. 3 Weeks after occupancy, it began peeling back with no rhyme or reason. Our contractors happily replaced it. Weeks later, it began happening again. The contractor AND supplier came in to inspect if...
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1 comment
Anonymous
#500320

Im surprised to hear this-Ive been in the business 20 yrs. and never had a problem with laminate tops-without there being a manuf.

problem and most of the time the problem woud make itself apparent immediately, during installation at the latest.

In my experience we have only seen installation related problems or adhesive failure - very little goes wrong with laminate. Wilsonart definitely one of the best suppliers out there.

Review
#321307 Review #321307 is a subjective opinion of poster.
We bought the top of the line commercial flooring made by WilsonArt for a high end dermatology office/spa. We were told that this is the most resistant material and that it would withstand all sorts of damage and not get scratched or dented. Supposedly, this flooring...
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4 comments
Anonymous
#1040599

I had a similar problem, my central air unit froze up and when the ice melted the water migrated under the flooring and the insurance paid to replace it, but since I had another prior claim from items stolen from my car the same year my homeowners insurance was cancelled and had to get high risk insurance for 5 years that increased my premium by $1500 per year. Then several years later I had a small roof leak that wasn't detected because it ran inside and exterior wall and the first moment I noticed any water was when I stepped on the flooring and water squirted up from the sides.

This time it's out of pocket.

My advice is never put this stuff anywhere near plumbing or on a basement or a slab foundation. He can hide water leaks and cause you massive grief.

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Review
#222133 Review #222133 is a subjective opinion of poster.

Contact Wilsonart Customer Service

Mailing Address:
Wilsonart Americas
2501 Wilsonart Drive P.O. Box 6110
Temple, Texas 76503-6110
Phone:
(800) 433-3222
All Wilsonart Contacts
One week within installation of the floor, after we first washed it the floor began to delaminate. We notified the dealer and after nearly 3 months of working with the dealer, distributor and a factory rep they have refused to honor the warantee because they claim...
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1 comment
Anonymous
#96860

I have the same problem with Wilsoart they like to use your pets as a way out of there warranty.

My Wlisonart flooring is buckling at the seams in many place in the house.

Wilsonart had there Installation contractor come out to take up a sample of my Laminate flooring for testing.

So I pick a spot under the table in the middle of the living room. It has a 2" clearance from floor to bottom shelve( no way pets can crawl under it.)

Well you can guess the out come from Wilsonart Testing 1.) The pets have caused all the problems and 2.) Not enough glue in the seams.

The patched floor looks like JUNK in the middle of the living Room and it is a safety concern with raised and sharp edges. I had a handicap 13 years and 8 month grand daughter to worry about with the raised sharp edges.

I have notified Wilsonart of the problem but got no Response from anyone.

Review
#152056 Review #152056 is a subjective opinion of poster.
Loss
$15