Reviews and Complaints
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$26.1K CLAIMED LOSSES
11 TOTAL REVIEWS
10.3K PAGE VIEWS
1 ISSUE RESOLVED
We are a commercial Cabinet shop. We do cabinets for the medical industry. They have been bought out by an investment Co. Out of all our suppliers they have yearly increases on materials,and by far are the most expensive. Having a Two million dollar shop I find it...
Wolfeboro, New Hampshire
We started using the Wilsonart 1730/1731 glue back in 2012. We had no problems with those projects. Last year we started receiving calls from clients about jobs from 2014 delaminating. Wilsonart and Wurth Wood are of course not accepting any blame. I have had other...
Reason of review
wilsonarts a joke. Bought their summer carnival countertop. When we got it where the cut for the corner was made a the elbow looked like two different products spliced together not a match. Talked with the salesman from Wilsonart. He tried to tell me that was what it...
Wilsonart Summer Carnival Countertop
Reason of review
Not as described/ advertised
Wilsonart - Review in Building Products category from Arden, North Carolina
Wilsonart is the sorriest place to work they make u work with crazy temporarys that are crazy the last one I worked with talked about sucidie and killing his self every day until I was sick of it I told the forming but he done nothing he just babie them it indeed getting me fired After 18 years it meant nothing to them I was supposed to get 11hours vacation and never seen it the guy pulled a knife on me and they acted like it was my fault they had me fired me before I even got to tell my side of the story that Susan Thompson is the devile no one in pressing took up for me they acted scared to death the window crew is a joke I hope they halftime to pad lock the door all they make is junk i made it for 18 years it gets cheper everyday they suck I wouldn't recommend wilsonart to a dog there sorry temporary has more rights than a 18 year employee all of management is scared to death all they make is REJECTS they suck believe me especially Susan tompson and she couldn't even work on the floor she is satan
Arden, North Carolina
My wife and I are very disappointed that Wilsonart no longer makes their 7'' plank laminate flooring. We had the Watermark Maple laminate installed in our kitchen over ten years ago and it looks as good as the day it was installed! Not a scratch on it. Fantastic floor...
Camden, New Jersey
very disappointed when I called your complaint dept. at least 2 years ago. Rude woman said our warrantee ran out 2 days before I called, (how convienent). She told me it would cost $835 to repair, use our material of where they cut out for Farmer sink, $35 for glue,...
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Wilsonart - I call it extortion
On august 28 2013 I placed an order with my local Home Depot here in wyoming for a counter top from WILSONART the manager of Home Depot had the sales person from WILSONART on the phone for 40 minutes making sure we got the order right(I ordered a brushed copper sheet 10 ft by 4 ft) I payed for it right then and was told it would be 3 weeks well in those 3 weeks the house is finished ready to put on the market but no counter top so after calling home depot they found out that WILSONART was not going to ship the sheet out unless i payed them $280.00 for shipping the sheet was only $320.00 no were was it ever said it was going to cast anything for shipping and if they were going to charge they should have let me know up front not wait till I'm about to list the home so after 5 days on the phone with about everyone at WILSONART they are going to ship it BUT its going to be 10 more business days and I still don't know haw much shipping is.I call thet EXTORTION FROM WILSONART
Rock Springs, Wyoming
Wilsonart - Arborite employer
Please help us we dont have any management qualifide.we ask them a favor and they always say non because SAL is afraide of the american. we want the 10hower and he refuse without any reason.4 days of 10 hrs give you maybe 2 more pressing per week,they alredy give that to serten departement,but he doesnt give it to the production guy.that cost them noting excep satisfaction of the employer to have friday night off .at least he soud try it for the summer, please help us because we never see him on the floor.we cant tell you a lot of thing sal and is teams does not correct the way they treet the emploiyer
Our contractors put WilsonArt laminate on ALL of our custom cabinetry. 3 Weeks after occupancy, it began peeling back with no rhyme or reason. Our contractors happily replaced it. Weeks later, it began happening again. The contractor AND supplier came in to inspect if...
WilsonArt Laminate Flooring Bad Quality
We bought the top of the line commercial flooring made by WilsonArt for a high end dermatology office/spa. We were told that this is the most resistant material and that it would withstand all sorts of damage and not get scratched or dented. Supposedly, this flooring is much better than real harwood floor and should last much longer. The office is very well-kept and we are meticulous with cleanliness. There are no pets, rarely children and no food is allowed. Even tiny amounts of water damaged the floor, like slight splashing from washing hands or dampness from rain. We had it installed in June 2009 and we have had to replace the flooring once already from water damage, costing us over $10,000. Now it is damaged again. The first time there was more water, but the second time, we couldn't even locate the source of the water leakage; there was no rain, no spilled drinks, no splashing from hand washing. True, it has no dents and scratches, but the edges of the planks are all warped and we are needing to replace it for a second time. We have three other floors that we installed floors and thankfully, we installed high end real hardwood floors. These floors have been a much better purchase and we are very happy with them. Now that it is damaged again, we are considering replacing the entire floor with a different material. We will never buy WilsonArt again.
San Jose, California
One week within installation of the floor, after we first washed it the floor began to delaminate. We notified the dealer and after nearly 3 months of working with the dealer, distributor and a factory rep they have refused to honor the warantee because they claim...
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