Genoa, Illinois
Not resolved
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very disappointed when I called your complaint dept. at least 2 years ago.

Rude woman said our warrantee ran out 2 days before I called, (how convienent). She told me it would cost $835 to repair, use our material of where they cut out for Farmer sink, $35 for glue, $800 for labor. That is insane. I love the countertops but would never recommend them as this snake like crack started back where I would not even be using it.

Just happened and keeps going. I am very fussy about taking care of my things and never abused the countertops with hot dish or hitting anything on it, just happened. We cannot afford $835 to have this fixed but think the company should make good of it.

Please contact me at email mugs1953@hotmail.com or call: 815-784-2656, leave a message. Unsatisfied customer with cost to fix this.

Monetary Loss: $850.

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